Arizona Humane Society
  • Phoenix, AZ, USA
  • Full Time

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)

Field Associate

Position Overview

Provide team support to Emergency Animal Medical Technicians and Animal Cruelty Investigators in and out of the field, particularly for large-scale intakes and animal cruelty cases. Champion the legal release of protective custody animals in our care in a timely manner. S/he will play a crucial role in the day-to-day operations of the team.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

  • Facilitate and follow up on the legal release of protective custody animals in a timely manner, communicate with city courts, process court paperwork, and drop off cruelty packets to various locations.
  • Assist EAMTs in the field with the capture and transport of animals, which may include large-scale intakes, complex rescues, and sick/injured animals related to animal cruelty cases.
  • Assist EAMTs with the animal intake process including locating or cleaning open kennels, collaring and vaccinations, photographing and entering all pertinent information into AHS database.
  • Assist the team by responding as needed to field owner surrender appointments and transporting animals to and from emergency animal clinics.
  • Behavior assessments/handling on scene and during transport using the appropriate use of restraint, with an emphasis on soft handling techniques.
  • Responsible for checking humane traps and coordinating drop off and pick-ups.
  • Responsible for the organization and stocking of field evidence room, field warehouse areas, and the disaster trailer.
  • Cross train in Field Dispatch, be prepared to cover full shifts when needed.
  • Assist the animal care team as needed with the daily care of protective custody animals for large-scale intakes.
  • Maintain clean (inside/outside) vehicle including the restock of supplies.
  • Responsible for the coordination of fleet maintenance and repair appointments including transportation.
  • Cross train with the Field Administrative Assistant to learn how to calculate cost of care/restitution for seized animals related to animal cruelty cases. Provide support and/or coverage for this role as needed.
  • Other duties as assigned.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Education / Certifications / Licenses:

  • High school diploma/GED
  • Valid Driver's License


  1. Six months to a year in animal handling and knowledge of species and breeds.
  2. Must be 21 years of age.
  3. Must be able to safely and humanely handle injured and aggressive animals.
  4. Must have knowledge of map reading and directions.
  5. Must possess good customer service skills, excellent interpersonal skills, and be able to resolve conflict.
  6. Must be able to function in extremely stressful situations and environments.
  7. Must excel at organization and time management.

Knowledge / Skills / Abilities:

Language - Able to speak, read and write English; Spanish language helpful.

Mathematical - Basic

Technical - Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Explorer; able to learn other software programs as necessary. Proficiency with or able to learn/use Chameleon software (for use with animals in a shelter environment).


Regular attendance, punctuality and access to reliable transportation required.

With the exception of minor traffic and petty offenses; misdemeanor and felony charges and/ or convictions may disqualify you from the position. Driving background check is required.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 70 pounds to a height of four feet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

There will be exposure to dust, heat, cold and temperature changes; occasional wet floors, and animal noises, odors and dander. Typical work environment will be out of the office, working in the field.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program. Pre-employment background check and drug screening required.

Arizona Humane Society
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